Tip! The fastest way to file an insurance claim is through your online account or on our mobile app, AFmobile®.
Tip! Life insurance claims cannot be filed online and must be mailed or faxed. Learn More
Tip! Check your claim status anytime through your online account, or on our mobile app, AFmobile®.
Online Account or AFmobile: Log in to your online account or open your AFmobile app. Click the File a Claim button. Select the type of claim you would like to file. Follow the prompts to provide claim details and required documentation. Check the acknowledgement box and click the Submit button.
Tip! Accident insurance is designed to help you pay for the treatment of accidental injuries such as a twisted ankle, bee stings, burns, spider bites, recreational sports-related injuries, or poison ivy. Log in to your online account to view your policy details.
Tip! Cancer insurance is designed to help pay for cancer treatment costs as well as help cover the costs of transportation and lodging if you receive covered specialized treatment out of town. Log in to your online account to view your policy details.
Tip! For a covered illness, you may receive a lump sum benefit for the following: heart attack, coronary artery bypass surgery, permanent damage due to a stroke, permanent paralysis resulting from a covered accident, major organ failure, or end-stage renal failure. Log in to your online account to view your policy details.
Tip! Disability insurance is designed to pay you a portion of your salary if you have to miss work due to a covered injury or illness. Your policy will have an elimination period that must pass before benefits will be paid. Log in to your online account to view your policy details.
Tip! Gap insurance is designed to help pay the deductible, co-insurance, or other out-of-pocket expenses related to inpatient confinement or treatment. Log in to your online account to view your policy details.
Tip! Hospital indemnity insurance is designed to help you pay for expenses related to an extended hospital stay. Log in to your online account to view your policy details.
Tip! Learn How to Sign Up for Direct Deposit
Note: You will need to set up direct deposit for your insurance benefits and reimbursement accounts separately.
