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Administrative and Change Forms

Download forms to make changes to personal and account information.

Employee Changes

Understand what changes can affect an employee’s benefits and how to handle them.

Online Enrollment

Get support for the online enrollment system, AFenroll^®.

Online Account

Learn how to manage your online account to optimize billing, employee management, and more. 

Billing

Get answers to questions regarding your invoice and reconciling your bill.

Claims

Learn how you can help your employees file a claim.

Insurance Products

Learn about the insurance products we have available to offer your employees.

Reimbursement Accounts

Find information on FSAs, HSAs, or HRAs.

Need additional support? 

View videos, access tax savings tools, and receive additional support here. 

Submit Documentation for Your Employees

Now, instead of mailing or faxing claim documents on behalf of your employees, you can upload documents through your online account. This enhancement provides a secure, convenient method of submission.

1. Log in to your online account
2. Click Group Admin tab
3. Scroll to the Employee Information bucket and click Claims and Benefits 
4. Select employee for whom you want to upload documentation
5. Select Upload Documentation

And, when your employees set up text or email alerts, they’ll receive a confirmation that their claim has been received.

Don’t have an online account? Setting one up is easy.

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