Employer Assistance

How can we help?

Select the topic you need assistance with below.

Download forms to make changes to personal and account information.

Understand what changes can affect an employee’s benefits and how to handle them.

Get support for the online enrollment system, AFenroll®.

Get answers to questions regarding your invoice and reconciling your bill.

Learn how you can help your employees file a claim.

Learn about the insurance products we have available to offer your employees.

Find information on FSAs, HSAs, or HRAs.

View videos, access tax savings tools, and receive additional support.

Submit Documentation for Your Employees

Now, instead of mailing or faxing claim documents on behalf of your employees, you can upload documents through your online account. This enhancement provides a secure, convenient method of submission.

  1. Log in to your online account
  2. Click Group Admin tab
  3. Click Upload Claim Documents
  4. Select employee for whom you want to upload documentation
  5. Select Upload Documentation

And, when your employees set up text or email alerts, they’ll receive a confirmation that their claim has been received.

Don’t have an online account? Setting one up is easy.

Can’t find the answers you need?