Navigating
Your New Portal
Things may look different, but we know you are going to love it! On the left side of the screen, you can easily access information and areas needed to simplify your workday. This includes the Inbox, Billing, Claims, Employees, Files and Help Center.
Group Admin Tab Changes
One key change you’ll notice is there is no longer a Group Admin section. Everything you accessed here can now be found in a new area:
Review or Terminate Employee
New Location
Employees > Select Employee > Change Employee Status
Go There Now
Election Forms
New Location
Files > Select Location > Election Form > Select Plan Year, Plan Month and Search by Employee Name
Go There Now
Employer Address Change
New Location
Hello, Your Name > Company
Go There Now
Census for Enrollment
New Location
Files > Select Location > Additional Documents
Go There Now
Third-Party Sick Pay Reports
New Location
Files > Select Location > Third-Party Sick Pay Reports
Go There Now
Flex Reports
New Location
Files > Select Location > Select Plan Year > Request Flex Report
Go There Now
Manage Users
New Location
Hello, Your Name > Users
Go There Now
Employee Information
New Location
Employees and/or Claims
Go There Now
But wait, there’s more!
Here are some other changes you may have noticed: Under Hello, Your Name, you will find a drop down allowing you to access your company information, your profile and password and your communication preferences.
Any tasks you may have, such as form submissions to complete a claim, billing actions to resolve a discrepancy, etc. can be found under the Tasks tab on the Inbox page.
Need more help or instructions? Be sure to check out the Help Center.