How to Educate Your Employees on HSAs

Many companies have shifted to offering a Qualified High Deductible Health Plan (HDHP) with a Health Savings Account (HSA) for employees. Because HSAs are different from Healthcare Flexible Spending Accounts (HCFSAs) and are subject Internal Revenue Code (IRC) regulations, it’s extremely important to educate your employees about the accounts.

Explain Key Differences Between HCFSAs and HSAs

While HSAs have been around for many years, they may seem new to your employees. Many people assume an HSA is like an HCFSA because each can be used to pay for eligible medical expenses. However, it’s important your employees understand the differences so that they can use their HSAs correctly.

Compared to an HCFSA, which is a medical expense account only, an HSA breaches into the world of finance. Unlike An HCFSA, an HSA:

is an individual bank account owned by the employee
earns interest and often can be invested in mutual funds
can be used as a savings vehicle
accumulates the account balance from year to year
is portable if the employee leaves the company

We spoke with Greg Fierle, an American Fidelity sales manager about why this shift towards a financial account can be confusing for employees.

“Everyone does finances differently. One teacher may use an HSA one way, while another may use it another way– they may both be ‘right’ but this can scare employees.”

Because your employees may lean on one another to help understand how HSAs work, it can get confusing if they each use HSAs differently.

Start the Education Process Early

The more education an employer can provide, the more employees will benefit. Transitioning to an HDHP can be daunting for employees, so you want to give them plenty of time to consider their options. When you begin the education process early, employees can marinate on their options longer and make the best decisions for their families.

In his experience, Fierle has seen the difference it makes to start the education process early.

"The most successful districts are the ones who spend a lot more time educating before, during, and after the transition. One district spent a year and a half before their transition to an HDHP educating employees with their insurance committee.

As a result, they had more than 50% of their employees transition during their first year offering an HDHP with an HSA.”

Offer Multiple Education Options

Mandatory meetings and multiple education opportunities ensure employees will receive the information they need to make an informed decision. Group or individual meetings, online resources, and individual Q&A sessions are all other great types of educational opportunities.

One interesting tactic a school district implemented was a “Professional Development Day” where school employees could choose educational sessions and breakouts to learn about a variety of topics, similar to a conference. American Fidelity offered sessions on HSA management and best practices and had great attendance! We presented online tools such as our HSA eligibility list, walked through the claim filing process, and discussed common IRS compliance rules.

After employees choose an HSA, employees may need assistance using their accounts, so providing further education throughout the year to address confusing topics can help with employee satisfaction and may increase future participation.

At American Fidelity, we provide the following opportunities throughout the year for our customers at no additional charge:

One-on-one meetings
Presentations to your committees and/or union leaders
Evening meetings so spouses can attend
Professional development classes

If you want to learn more about HSAs and how to help your employees make the best decisions for their families with qualified High Deductible Health Plans, contact your local account manager.

How to Educate Your Employees on HSAs

Explain Key Differences Between HCFSAs and HSAs

Start the Education Process Early

Offer Multiple Education Options

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