File a Disability Insurance Claim
Disability Income Insurance is designed to pay you a portion of your salary if you have to miss work due to a covered injury or illness. Your policy will have an elimination period that must pass before benefits will be paid. Refer to your policy for specific details.
The fastest way to file a disability insurance claim is through your online account or our mobile app, AFmobile®. Download AFmobile from the Apple App Store or Google Play Store.
Required Documentation
When filing a disability insurance claim, you will need to provide the following documentation:
- Statement of Insured, completed via online claim filing or paper claim form
- Attending Physician Statement: The physician in charge of your care must complete this form. You can upload the form via your online account, or you can mail or fax it.
- Employer Statement: After your employer completes this form, you or your employer can upload the form online, or you can mail or fax it.
We may also need:
- Authorization to Disclose Information Including PHI: This form gives us authorization to get records from your medical provider(s) and others who may hold information necessary for us to review your claim. Upload the form via your online account, or mail or fax it.
File Your Claims on AFmobile®
Manage your disability insurance claims using our mobile app, AFmobile!
- Submit claims
- View claim status updates
- Upload additional documentation
Need help?
If you have questions about your policy, log in to your online account or AFmobile to download your policy or visit the disability insurance support page.
To file a paper claim, download and print a claim form here.
NOTE: Paper claim filing is not the fastest option. File a claim online or through AFmobile to get your money faster.