Making a Connection in Michigan with Kendra Messing
Kendra Messing, a business director for a local Michigan school district, has spent the last seven years developing a profound appreciation for the relationship American Fidelity creates with her team. In fact, it sets us apart from any other company she has encountered. She says,
“I have never worked with a company that makes such a great connection with my employees.”
Extending Your Reach
One of the key traits that has impressed her about American Fidelity is the willingness to invest time in meeting one-on-one with employees. In charge of payroll, HR, and benefits implementation, Kendra acknowledges that her role only allows her to provide limited education about employee benefits.
“Sometimes I can educate them,” says Kendra. “But an outside person who knows the policies inside and out is able to give them an even more in-depth conversation about what might be beneficial to them.”
American Fidelity's knowledgeable representatives can step in to have personalized conversations with employees. This can help ensure they understand and choose the best options for their unique circumstances.
There When You Need It
Kendra also loves that American Fidelity meets with employees after hours, recognizing that some individuals prefer to unplug from their workday before making decisions about insurance options. She feels American Fidelity stands out with a commitment to being available when employees need them the most.
"It isn’t just an 8-to-3 here. My employees are working after hours and sometimes their benefits need to be explained to them after hours, so they can disconnect and really sit with their spouse and talk about what fits best with their family.” This approach allows employees to take the time they need to process information and select the right plans.
American Fidelity's dedication to compliance has also helped provide more peace of mind to Kendra. American Fidelity will help ensure that the benefits offered by the school district meet regulatory requirements, helping to relieve her of compliance-related concerns.
“I know they’ve got it locked in,” Kendra confidently says. “It makes my job a lot, lot easier.”
Benefits that Fit You
The fact that American Fidelity's representatives prioritize working directly with families to integrate benefits is another thing that earns trust from employees like Kendra. By focusing on personalized care, American Fidelity can help clients receive tailored benefits that address their specific needs.
“The American Fidelity reps are here to work with you. They're not here to sell you. They really care about what’s going to fit best for you and your family,” she says. They genuinely want to see you protected and prepared. For Kendra, this consistent experience with American Fidelity has left a lasting impression.
This blog is up to date as of December 2024 and has not been updated for changes in the law, administration or current events.
