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How do I opt in to receive notifications about my insurance claims?

To opt in to receive notifications about your insurance claims online:

  1. Log in to your online account.
  2. Hover over your name at the top of your screen and click Communication Preferences.
  3. Check the Electronic Opt-In email and/or text boxes to opt in to all emails and texts.
  4. Use the Communication Categories drop-down box to customize how you'd like to receive notifications about your account, claims, transactions, and more.
  5. When you’re finished with your selections, click Save Communication Preferences at the bottom of the screen.

To opt in to receive notifications about your insurance claims using AFmobile:

  1. Log in to AFmobile.
  2. Tap the More icon located in the lower-right corner of the app.
  3. Scroll down to Communication and tap Communication Preferences.
  4. Opt in to all emails and texts by enabling Electronic Opt-In.
  5. To view more communication preferences, select Show All Communication Categories.
  6. Choose any other methods of communication you’d like to enable.
  7. When you’re finished with your selections, tap the Save button.

Note: Communication preferences for your reimbursement account are managed separately. To update notifications for your reimbursement account, go to the Communication Settings in your reimbursement account portal.

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