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Kern County California

Personalized touch improves county's culture around benefits.

 

Video Transcript:

Michelle Venegas: Kern County is definitely my home. We're such a tight community and it always seems like everybody knows everybody. I could already see a huge difference with just the culture that American Fidelity has.

Tracey Eldridge: We've been working together so well. And we act as if we're one team to help the members.

Michelle Venegas: With American Fidelity it really does come off to me that they wanna help. The representatives are just looking to assist you. They follow up with you and make sure that you understand everything that you're signing up for, and I feel comfortable leaving knowing that I understand everything that I signed up for. There's no second guessing anything and I can call anytime I want.

Tracey Eldridge: A lot of employees I think are really apprehensive about meeting with someone and we've had so much positive feedback about how quick and easy it was and there was no pressure. I would recommend you just sit down and talk to your representative and see what the product offers and how they can benefit you and your family. American Fidelity cares about our members just as much as we do. We pride ourselves on giving white glove service, and American Fidelity really fits into that role with us and assists us in doing that, and in fact, we make each other look great, which is wonderful.

 

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