Where can I view my claims history?
To view your insurance claims history online:
- Log in to your online account.
- Select the Claims tab from the navigation.
- You will see a full list of all Pending Claims and Processed Claims.
To view your insurance claims history using AFmobile:
- Log in to AFmobile.
- From the dashboard, navigate to the Claim Status section to find a list of all insurance benefits claims you’ve submitted.
- Tap View All Claims to see the full list.
To view your reimbursement accounts claims history:
- Log in to your online account.
- From the home dashboard, click the Reimbursement Accounts button. You will be directed to the reimbursement account portal.
- Scroll down from the dashboard to view your account activity.
- Your account activity will display claims labeled as Action Required, Approved/Posted, Pending/Processing, Authorized, or Denied.
- You can also search by date range or monetary amount, as well as filter by claim status.