How do I decrease the size of my claim documentation before uploading?

You can upload files up to 10 MB through your mobile or online account. Typically, this is about 23 to 35 pages per claim when using default phone settings. To decrease your files before uploading:

Option 1: Screenshot the photo and crop it down.

1. From your photos app, select the photo(s) you want to resize
2. Take a screenshot of the photo(s)
3. Open the screenshot and crop out unnecessary claim information such as phone service provider, time, battery level, etc.
4. Save the screenshot
5. Upload the resized photo
   
   

Option 2: Resize the existing photo by emailing it to yourself.

1. From your Photos app, select the photo(s) you want to resize then tap Share.
2. Choose Mail and select the recipient, choosing your own email as the recipient if you want to resize an image and share it with yourself
3. Tap Send to open the resize options, and choose Small, Medium or Large (it will show the file size)
4. Open the email you sent yourself, tap and hold the attached photo to save
5. Upload the resized photo