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How do I upload documentation?

To upload documentation for a claim online:

  1. Log in to your online account.
  2. Click either the Reimbursement Account button at the top of your screen or the Claims button on the left-hand side of the screen.
    • For Reimbursement Accounts, which will open the reimbursement account page in a new tab online, select the pending claim transaction and click Add Receipt to upload documentation.
    • For Insurance Claims, select the claim from the Pending Claims section and then upload your documentation.

To upload documentation for a claim using AFmobile:

  1. Log in to AFmobile.
  2. Tap Additional Documentation from the home dashboard.
  3. Select if you want to upload documentation for a Reimbursement Account, Insurance Claim or Leave.
  4. Follow the instructions and, when prompted, either select Camera to take a photo with your device’s camera or Files to upload from your phone's gallery.
  5. Tap the Submit Files button to complete. 
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