My HCFSA has the carryover, why did my recent eligible expense get paid from my new plan year rather than my previous plan year?
Benefits Debit Card charges are applied based on the date of the Benefits Debit Card transactions. Because you are still able to submit claims during your runoff period that were incurred during your previous plan year, any new transactions from the Benefits Debit Card will use amounts from your new plan year. Eligible claims incurred during the previous plan year may be submitted through your online account, AFmobile, by mail, or fax.