Why does my employee only see the Dependent Care Account (DCA) option on the Flexible Spending Account (FSA) tab?

Your employee likely answered ‘yes’ on one of the preliminary questions on the FSA page regarding Health Savings Accounts (HSAs). HSAs are only for employees participating in a Qualified High-Deductible Health Plan (HDHP).

If your employee or their spouse has this type of medical plan, and they contribute to an HSA, then your employee does not qualify for a Healthcare Flexible Spending Account (HCFSA). If your employee has participated in the HCFSA previously, this is not the same as an HSA, and they will need to answer ‘no’ to the questions about HSAs. If they answered ‘yes’ already, they can change their answer to ‘no.’