I downloaded a file from my online account and can't find it. Where did it go?
Depending on your browser, your file could be saved in different areas.
Google Chrome:
- Click on the three-dot icon in the upper right corner of your browser.
- Select Settings.
- Select Downloads from the options on the left side. If your organization manages your browser, this will show you where the files are stored on your network.
Microsoft Edge:
- Click on the three-dot icon in the upper right corner of your browser.
- Select Settings.
- Select Downloads from the options on the left side. If your organization manages your browser, this will show you where the files are stored on your network.