How do I administer my bill?

You can administer your bill by:

1. Logging in to your online account. Don't have an account? To register for an employer online account, please contact your American Fidelity account manager.

2. Select the Billing tab. From the Billing tab, you can reconcile your bill using one of two methods available: 

Upload your Payroll Deduction File
Upload a properly formatted Excel file and our system compares our data against your information, providing discrepancies in minutes. If you cannot upload a formatted Excel File, you’ll receive a discrepancy report from your billing specialist to reconcile your bill.

Learn more with this guide

Reconcile Line by Line
We provide an online bill outlining what's due. Then, you will log in to your online account to make changes that reflect your payroll records.