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How do I file a disability claim?

To file a disability insurance claim online or using AFmobile:

  1. Log in to your account online or through your mobile device.
  2. Click the File a Claim button from your dashboard.
  3. Scroll down to Disability Insurance and select the disability policy you want to file a claim for.
  4. Use the Choose Files to Upload button to attach the requested documents. Click Next.
  5. Fill in the required claim information where prompted.
  6. Verify that your personal information is accurate.
  7. Check the acknowledgment box and click Submit to finalize your claim.

To file a claim by fax or mail:

  1. Download and complete the relevant claim form from our Claim Form page.
  2. Submit the completed form and required documentation via fax or mail. 

Please note, paper claim filing is not the fastest option. File a claim online or through AFmobile to get your money faster.

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