Help Protect Your American Fidelity Account
It’s important to protect your online accounts—especially the ones that store personal and financial information. We understand taking proper safety precautions can be an overwhelming task, but it’s worth the effort. Please review these steps to help enhance the security of your American Fidelity account.
Reset Your Password
Did you know more than 50% of people use the same password for multiple accounts?1 Password attacks are one of the most common risk to the security of personal data. Take time to evaluate your American Fidelity online account now.
Stay Informed with Account Alerts
Help protect your account and stay on top of transactions by opting into text and email alerts. To fully opt in or out of all account alerts, make sure to update your preferences for both your American Fidelity supplemental benefits and reimbursement accounts.
For American Fidelity Benefits
You can update your communication preferences anytime through your online account. This includes opting in or out of specific types of communications, such as account alerts. You may also reply STOP to opt out of text messages. Sign up for supplemental benefit alerts
For Reimbursement Accounts
Stay in control of your reimbursement account by opting into transaction alerts. You'll be notified whenever a transaction occurs, helping you quickly identify and report any suspicious activity. Sign up for reimbursement account alerts
Save Our Official Contact Information
Online scams are becoming more prevalent, so it’s important to know which contact information belongs to American Fidelity before providing personal information. Here are our domains and phone numbers. If you ever have a concern that a call, email, or text message appearing to be from us may not be legitimate, please contact us using the information displayed below to confirm.
Email Domains:
@americanfidelity.com
@email.americanfidelity.com
Text Messages:
Account information: 234636 and 25123
Reimbursement account alerts: 855-621-5746
Report Suspicious Activity
If you are concerned about scams, please call us at 800-662-1113 or report issues to hoax@americanfidelity.com.