SMS/MMS Terms and Conditions

What is American Fidelity Assurance Company SMS?

American Fidelity SMS is a service that allows users to opt in to receive information about American Fidelity. For more information, please see About American Fidelity.

What is the price for American Fidelity SMS services?

Message & Data Rates May Apply. You will receive 12msgs/mo.

What carriers are compatible with American Fidelity SMS?

Compatible carriers include: AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Breakaway Wireless, Cabelvision (Optimum Mobile), Carolina West Wireless, Cellcom, Cellular One of East Central Illinois, Centennial Wireless, Chariton Valley Cellular, Chat Mobility (Hawkeye), Cincinnati Bell Wireless, Coral Wireless, Cox Mobility, Cross/ Sprocket, C-Spire Wireless (formerly Cellsouth), CTC Telecom, DTC Wireless (Advantage Cellular), Duet IP (AKA Max/Benton/Albany), Element Mobile, Epic Touch, GCI Communications, Golden State, Illinois Valley Cellular, Immix (Keystone Wireless/ PC Management), Inland Cellular, iWireless, Leaco, Mobi PCS, Mosaic, MTPCS/ Cellular One (Cellone Nation), Nemont, Nex-Tech Wireless, nTelos, NW Missouri Cellular (Hawkeye), Panhandle Telecommunications, Peoples Wireless, Pioneer, Pine Cellular, Plateau, Revol, Rina – Custer, Rina – All West, Rina – Cambridge Telecom Coop, Rina – Eagle Valley Comm, Rina – Farmers Mutual Telephone Co, Rina – Nucla Nutria Telephone Co, Rina – Silver Star, Rina – Syringa, Rina – UBET, Rina – Manti, Rural Cellular Corporation, SI Wireless, Simmetry, SouthernLINC, SRT, Strata Networks, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless. T-Mobile is not liable for delayed or undelivered messages.

Are there any additional carrier charges associated with the service?

Standard message rates apply to all text messages. Message rates differ from carrier to carrier, so please contact your wireless phone service provider to inquire about the details of your plan.

Is American Fidelity SMS available for international users?

American Fidelity SMS is currently available for subscribers within the United States.

How do I opt in to American Fidelity SMS messages?

If you wish to receive SMS messages from American Fidelity, or if you want to reactivate your subscription to our app notifications, please text JOIN to 234636 (claim status) or 25123 (news, general communications).

How do I discontinue receiving American Fidelity SMS messages?

To discontinue receiving SMS messages from American Fidelity, text STOP to 234636 (claim status) or 25123 (news, general communications).

Who do I contact for help?

For additional help, please call 800-662-1113 or contact us online. You can also send HELP to 234636 (claim status) or 25123 (news, general communications).

What is American Fidelity’s privacy policy?

American Fidelity respects your right to privacy. You can view our privacy policy here.