What is the processing time once a claim is submitted?
Claims are generally processed within seven business days after all required documentation is received.
Note: If you have an American Fidelity cancer, accident, critical illness, or disability policy, most annual wellness and screenings exams, diagnostic testing, health screenings, or physician expense benefit claims may qualify for quick processing. When you submit one of these claims online or through AFmobile, you can receive payment in as little as one day when enrolled in direct deposit. No extra documentation is required.