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Customer Experience 



Earn While You Learn at American Fidelity! 

American Fidelity’s paid internship program gives students the opportunity to develop business communication skills and gain corporate experience at one of Fortune magazine’s Best Companies to Work For. Selected interns will learn about American Fidelity products and medical terminology.

Students who participate in this internship program will have access to American Fidelity amenities such as the gym, walking trails and on-site grill. Interns have flexible working hours that flow with their class schedules as well as the option to work from home after training, onboarding and specific milestones are met. There are opportunities to work on weekends, and outside of normal business hours defined by the leadership team, to fit students’ busy lifestyles.

Interns will make $12/hour and can work up to 20 hours a week.

American Fidelity is ranked #35 out of 100 on Fortune Magazine's "Best Workplaces for Millennials" list and #94 on Training magazine’s "Training Top 125" list. Check out our other awards and distinctions! 

"Interning at American Fidelity has helped me tremendously by growing my corporate knowledge, background and confidence in the work I produce while learning valuable networking skills. I will always be grateful for what I learned while in the internship program, and will use the tools and structure in my new full-time position within the Company."  -Emily Fishler, Former Customer Experience Intern

Operations Internships

Customer Experience Internship

  • Responding to Customer emails and calls 
  • Answering Customer calls regarding the status of their claim
  • Proactively educating Customers on tools and resources available to them 
  • Answering policy questions for Customers 

Business Operations Internship

  • Answering Customer emails and calls regarding their claims and account questions 
  • Reviewing and reconciling Customer bills and payments 
  • Proactively educating Customers on tools and resources available to them 
  • Keying Customer insurance forms and applications 

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