Grow Your Career at American Fidelity
If you enjoy building relationships and helping others, then the Customer Service team at American Fidelity may be a perfect fit for you!
We’re focused on offering a different opinion to our Customers – making things easier for them by providing benefits administration and education. For our policyholders, we help provide financial security through our benefit offerings, which provide coverage for some of life’s worst events – cancer, accidents, critical illnesses, death and more – and for some of life’s best – childbirth, retirement and more.
As a trilingual customer service representative, you'll provide outstanding Customer-focused support through inbound phone calls, live chats and emails. This onsite Miami position is ideal for someone who can assist Customers in English, Spanish and Portuguese.
Interested in joining our team?
We focus on being a
Great Place To Work for All.
A Career that Makes a Difference
Customer Service team members at American Fidelity support Customers with insurance claims assistance, account statuses, benefits and account questions while providing helpful service throughout the Customer experience. Our team makes a difference for Customers and the community while building their careers in a collaborative, transparent and inclusive workplace culture. Watch the video to hear from Colleagues about what it’s like to work at AF.
Benefits of Working at American Fidelity
Compensation
Base Salary, Holiday Bonus and Incentives
Flexibility
Flex Schedule, Work from Home and Paid Volunteer Time
Insurance
Medical, Dental, Vision, Life, Disability and Supplemental
Retirement
100% match when contributing up to 6% to your 401(k), with more matching opportunities after five years and a 1.5% discretionary contribution if Company goals are met
Savings
Health Savings Accounts, Flexible Spending Accounts and Dependent Care Accounts
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