We're Here to Help

During times of stress, whether from natural disasters or other unknown circumstances, we want to help. Below you'll find information on how we can provide assistance. 

Special Notices for Covered Participants

January 2019 - U.S. Government Shutdown

We realize that the current government shutdown has had a profound impact on many Americans and their families. If any of American Fidelity policyholders affected by this are in need of additional time or other considerations regarding premium payments, we're here to help.

Please call us at (800) 943-2231.

Recently, customers have reported receiving suspicious emails that appear to be from American Fidelity. If you receive a suspicious email, we recommend that you do not respond or click on any links or attachments. Please send your concerns to hoax@americanfidelity.com.

The FBI recently issued an alert urging the public to protect their personal login information and monitor their online account activity closely. The FBI has received numerous reports of cybercriminals gaining unauthorized access to Health Savings Accounts, Flexible Spending Accounts, and Retirement Accounts. American Fidelity takes security very seriously. We recommend that our customers use caution with personal information, including login credentials.