Support the Way You Deserve

You have a choice when it comes to selecting a benefit provider. You expect quick service, knowledgeable staff and dependable insurance coverage. We work hard to ensure your experience exceeds those expectations. From our on-site account managers and dedicated customer care team, American Fidelity is a different opinion.

You Deserve Guidance from a Specialist

We understand many customers want to speak with a live person, and we are available to assist from both our home office and our local branch offices. Your account manager only supports the education industry and is uniquely aware of your needs. 

Service When You Want It

Education employees don’t always operate in a typical office setting. With long hours and after-school obligations, conveniently serving customers how, when and where they want to be served is a priority of ours.

  • Use our website to file a claim, access frequently asked questions, or make changes to personal account information.
  • Go mobile with our mobile app to file reimbursement account and insurance claims, check claim status, and manage personal account information.  
  • Call our customer care team or a dedicated account manager when your needs require a live conversation.